AOK PLUS – Filiale Nordhausen
Rautenstraße 8/8a, 99734 Nordhausen, Germany
Rating: 4.5
Rated count: 323


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By Sxdsqc

5 thoughts on “AOK PLUS – Filiale Nordhausen”
  1. This is a circus or Benny Hill show not a company. My experience is: the first employee makes mistake typing in my name, second tries to fix it and in a result creates a double. Third employee behaves like all this is my fault, beeing terribly rude, then says she fixed the problem and still mistake stays in the system. In order to receive an insurance card I have to run circles around this guys and get annoyed looks every time I get there. I wonder where all the positive reviews come from.

  2. Impudence!!! The letter dated January 18, 2024 told me how much I should pay the monthly amount for 2024 and at the same time I received a reminder with a reminder fee!!! Even last year. I received a letter saying that I had not paid the contribution for November 2023. And another number that I still had to pay. In the end she didn’t know exactly what it was or how much but the main thing is that you can write and ask for it!!! Impossible!!!

    Answer to your reaction: How about you cooperate more with your colleagues. Ask beforehand before doing such actions with customers???

  3. The room is clean, the service is also ok, the location in the center is also good. My low rating, because of the service this insurance company offers, is absolutely terrible. I don’t know how it is in other S.K. but this is a bummer, when we registered they didn’t tell us that we had to pay part for hospital services, standard dental treatment, an ambulance that was called, etc. This is upsetting and I’m already tired of the latest surprises from AOK.

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